Get in Touch With Us

Got a question about a casino not on Gamstop, spotted something on our site that needs a second look, or just want to tell us what you think of our reviews? This page covers how to get in touch and what kind of messages we deal with.

How to Reach Non Gamstop Casinos

The best way to contact us is by email at [email protected]. We read every message that comes in and try to reply within two working days. If your enquiry relates to a specific brand — say, a query about Betmica's welcome offer or a question about how we rated Kikibet against the rest of the field — mentioning it by name in your message helps us get you a proper answer faster rather than a generic one.

What We Can Help With

We are a comparison and review site covering casinos not on Gamstop, so our team is best placed to answer questions that sit within that remit. Some common reasons readers write in:

• Questions about a specific site — Want more detail on how a brand from our trusted non Gamstop casinos list compares to another, or what its wagering requirements actually mean in practice? Ask away.
• Corrections — Offers, bonus terms and licensing details change. If you notice something on the site that looks out of date, we want to know so we can check it.
• Suggestions for future coverage — If there is a payment method, game type, or angle on non Gamstop gambling you think we should cover, tell us.
• Concerns about gambling habits — If you or someone you know is finding it hard to control their gambling, say so in your message. We will point you towards independent support organisations rather than offer advice ourselves.
• General site feedback — Anything from layout niggles to praise is welcome.

What We Cannot Do

We are an independent information and comparison resource, not a casino operator, payment processor or regulator. That means we cannot process withdrawals, resolve account disputes, verify your identity documents, or intervene in a dispute you are having with a gambling site. Those issues need to go directly to the operator's own support team, since only they hold your account details and can act on them.

We also cannot offer financial or legal advice on gambling activity conducted outside UK-licensed platforms. What we can do is give you factual, up-to-date information so you can make an informed decision about where to play.

What Happens After You Write to Us

Every message is read by a real person on our editorial team — there is no automated reply standing in for an actual response. Most enquiries get an answer within two working days, though it can take a little longer if your message needs checking against a specific brand's current terms before we reply.

Before You Get in Touch

A quick check can sometimes save you the wait for a reply. If your question is about which sites we currently recommend, how our ratings are put together, or the general differences between non Gamstop platforms and UK-licensed ones, our main casino guide already covers most of that ground in detail, including current welcome offers and how each brand stacks up.

Whatever the reason for writing in, thank you for taking the time. We would rather hear from readers directly than guess at what matters to them, and every message — correction, question or suggestion — feeds into how we keep the site accurate.

Gambling should be 18+ only. If any of the content on this site raises a concern for you personally, please mention that in your message.